In this video, Esther Raley highlights the company’s dedication to supporting its members through the certification process. She explains that real employees are always available to help with everything from registration to renewing certifications and staying current with continuing education requirements (CEUs). Whether through phone or email, the team is committed to responding quickly and ensuring that members can easily keep their certifications active.
Esther emphasizes the company’s understanding of the lives and responsibilities of its members, recognizing the hard work they do in their communities. The goal is to help these individuals get back into the workforce efficiently while balancing their personal lives. Members frequently express gratitude for the streamlined process, noting that it’s easier than expected, allowing them to return to their roles and continue making a positive impact on their families and communities.